Privacy Policy Overview

Your privacy matters to us. This policy explains how your information is handled, stored, and protected. Our practices comply with South African requirements and international standards.

What Data We Collect

We collect information to help us respond to your enquiry, provide services, and improve your experience on our website.

• Names and contact details submitted through website forms and correspondence.
• Technical data such as device, IP address, browser type, and access times recorded automatically for security and analytics.
• Service interest data gathered from preferences or selections made in forms or questionnaires.
• Cookies and other tracking technologies capturing browsing or usage patterns, subject to your settings.

How We Use Your Data

Collected data is used solely to operate our site, serve your requests, and comply with legal standards.

• Reply to your contact requests and offer tailored information on services you requested.
• Perform analytics and monitoring to improve site performance, user experience, and security.
• Handle administrative and operational requirements, such as scheduling consultations.
• Ensure we meet our privacy and data protection obligations under South African law.

Legal Basis for Processing

We handle your data transparently and only as permitted by law for the purposes explained above.

Processing is based on your consent for direct contact, and our legitimate interest in providing and securing our services or compliance with regulatory requirements.

Data Sharing

We take care to limit data access to essential personnel and trusted partners as necessary.

• No information is sold or shared beyond what’s needed for delivering our business services or as required by law.
• Vendors and cloud providers may process data for hosting, analytics, or technical support under confidentiality agreements.
• Legal authorities may receive data only when required by a binding order, regulation, or legal process.

Data Security

We use a mix of physical, technical, and managerial safeguards to help keep your information secure. Access is limited to trained staff or partners with a clear need to know. Despite these efforts, no method is entirely risk-free, so please contact us if you have concerns.

Your Rights

You have clear rights over your information and how it is used. Exercise them at any time.

• Request a copy of your data, or ask us to correct or update it.
• Withdraw consent to communications or delete your data, subject to contractual or legal requirements.
• Object to or restrict some processing subject to local laws.
• Lodge a complaint with South African data authorities if unsatisfied.

Cookies & Tracking

Cookies and similar tools are used to provide secure site access, remember your choices, and understand usage trends for improvement. You can adjust these settings any time.

See Cookie Policy See Cookie Policy

Contact Us

Questions or requests about your data privacy? Our team responds promptly to any concerns or queries you may have by phone or email.

Policy Changes & Updates

This policy may change to remain current. Any updates will be posted here and the date updated below.